BRANDiT Privacy Policy

Effective Date: 4 December 2024

At BRANDiT, we value and respect your privacy.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, use our services, or provide us with information through enquiry forms.

1. Who We Are

BRANDiT (referred to as “we”, “us”, or “our”) is committed to protecting your personal information. For questions regarding our privacy practices, you can contact us at:

Email: info@brandit.rocks
Phone: (07) 5619 3014
Address: Unit 6, 28 Junction Road, Burleigh Heads

2. What Personal Information We Collect

We collect personal information that you provide to us when using our website, submitting enquiry forms, or interacting with our services. This information may include:

Name
Email Address
Phone Number
Business Name (if applicable)
Other details you provide in your enquiry or communication with us

3. How We Collect Your Information

We collect personal information through the following methods:

Enquiry Forms: When you submit an enquiry or request information via our online forms.
Email Correspondence: If you contact us via email.
Website Usage: When you visit our website, we may collect data such as IP addresses and browsing behaviour through cookies or other tracking technologies.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries or requests.
To provide you with our products or services.
To improve our website, services, and customer experience.
To communicate with you about updates, promotions, or news related to our business (only if you have consented to receive such communications).

5. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties for the following purposes:

Service Providers: To help us operate our website or conduct our business (e.g., email marketing services, IT support).
Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights.

We will not share your personal information with any other third parties without your consent.

6. Storage and Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, disclosure, or alteration.

Personal information is stored securely and will only be retained for as long as necessary to fulfill the purposes for which it was collected.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences or tracking website usage for analytics purposes. You can manage or disable cookies in your browser settings.

8. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Correct: Request correction of any inaccurate or incomplete personal information.
Delete: Request the deletion of your personal information (subject to legal obligations).
Opt-Out: Opt out of receiving marketing communications from us at any time by using the unsubscribe option in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at info@brandit.rocks.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Complaints

If you have any concerns about how we handle your personal information or wish to make a complaint, please contact us at info@brandit.rocks. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).